Terms of Service

Contents

• 1. Acceptance and scope
• 2. Scout eligibility
• 3. Accounts and security
• 4. StreetProof data and licensing
• 5. API and acceptable use
• 6. Business claims
• 7. Scout capture rules
• 8. Rights in Scout submissions
• 9. Points and Pioneer badges
• 10. Pioneer stage and future programs
• 11. Verification, reviews, enforcement, and appeals
• 12. Account deletion and ledger records
• 13. Disclaimers and liability
• 14. Changes, law, and contact

1. Acceptance and scope

These terms are between you and Street Proof Labs Inc., an Alberta corporation operating the StreetProof™ brand (“StreetProof,” “we,” “us,” or “our”). They govern the StreetProof website, public index, APIs, business-claim tools, and StreetProof Scout app (the “Services”). We operate from Calgary, Alberta, Canada. By using the Services, you agree to these terms and the Privacy Policy. Scout accounts must accept the current version during signup and again after any material update. If you do not agree, do not use the Services.

2. Scout eligibility

• The initial Scout Program is available only to Canadian residents who are at least 18 years old and legally able to enter a contract.
• You must provide accurate account information, including your date of birth and home city. StreetProof may ask for age, identity, or residency verification before accepting contributions or granting a Pioneer reservation.
• One account is allowed per person. A device, identity, or verification credential may not be shared across accounts.
• StreetProof may limit enrolment by province, city, device type, testing cohort, or program capacity.

3. Accounts and security

You are responsible for your account, devices, email access, and any activity performed through them. Do not share sign-in links, device credentials, or verification codes. Tell us promptly at security@streetproof.com if you believe an account or device has been compromised. We may revoke sessions or device keys to protect the Services.

4. StreetProof data and licensing

• Aggregate statistics expressly marked as open, including eligible city and industry totals, are licensed under CC BY 4.0. Attribution to StreetProof is required.
• The observation ledger, evidence images, entity records, scores, source-level data, and database structure remain proprietary to StreetProof unless a page or written agreement says otherwise.
• StreetProof may create derived observations from third-party public data used under its applicable licence. StreetProof does not claim ownership of an underlying public source. Required source attribution is published on the methodology page; exact sensor identifiers, source URLs, private review crops, and anti-gaming controls are not public record fields.
• A Presence Record reports observed public branding. It is not an endorsement, licence check, credit report, legal-status opinion, or guarantee that a business is operating.

5. API and acceptable use

• Automated access is allowed only through documented API and MCP endpoints. API keys may not be shared, resold, or used to evade quotas.
• Do not scrape or bulk-extract the website, bypass access controls, overload the Services, test for vulnerabilities without written permission, or build a competing database from StreetProof records.
• Do not attempt to identify blurred people or plates, reconstruct precise Scout routes, or misrepresent StreetProof data or scores.
• We may rate-limit, suspend, rotate, or revoke machine access that is insecure, abusive, unlawful, or outside the documented licence.

6. Business claims

A person claiming a Presence Record represents that they are the business owner or are authorized to act for the business. Phone verification uses the independently corroborated public business number; a claimant cannot substitute a different number. Official-domain email uses the website already established on the Presence Record, not a domain supplied by the claimant. Enterprise claims may require DNS TXT, website-file control, or manual review. Document review may require records that connect the claimant to the business. Submitting altered documents, impersonating an owner, intercepting a verification code, or claiming a record without authority may result in rejection, suspension, and referral where required by law.

Verification confirms control of a listed phone number or acceptable business documents. It does not prove every statement about the business. StreetProof may request more evidence, pause a claim, reverse an approval obtained through error or deception, or leave a disputed record unclaimed while facts are reviewed.

7. Scout capture rules

• Use the in-app camera only. Gallery imports, screenshots, edited or generated images, replayed imagery, and captures altered by other software are prohibited.
• Photograph commercial branding only from a place where you are lawfully allowed to be. Do not trespass, enter restricted areas, photograph through windows into private spaces, or deliberately target people.
• Never hold, aim, tap, or otherwise interact with the phone while driving. Drive Mode may capture automatically while parked or moving only after the phone is safely positioned and activated while parked. Do not stop or stand where it is unsafe or unlawful, and do not harass business staff or the public.
• GPS, heading, timestamps, image bytes, device signals, and attestations must describe the genuine shutter event. Mock locations, emulators, injected data, tampered devices, and coordinated score manipulation are prohibited.

8. Rights in Scout submissions

You keep ownership of photographs you submit through the ordinary Scout Program. You grant StreetProof a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable licence to store, verify, blur, crop, annotate, combine, reproduce, publish, distribute, analyse, and commercially use the submission and its metadata in StreetProof products and datasets. This licence survives account deletion because accepted observations may already be part of the append-only ledger and derived records.

You confirm that each submission is your genuine capture and that you have the right to grant this licence. A future compensated mission may require assignment of specified deliverables and a waiver of moral rights to the extent Canadian law permits; those requirements will be stated in separate Stage Two terms before you accept it.

9. Points and Pioneer badges

• Points are promotional units, not money, property, a deposit, or a transferable asset. They cannot be sold or transferred.
• StreetProof may change future point rates, classifications, and eligibility rules. A change will not reduce a correctly earned posted balance retroactively, except to correct an error, duplicate credit, refund, or violation.
• Points remain pending until the underlying observation passes verification. Rejected, duplicated, withdrawn, or fraudulent submissions earn nothing.
• Points have no cash or redemption value. If the points program ends, unused points may be retired after notice without payment or conversion.
• Pioneer badges, candidacies, and serials are promotional account credentials, not money, investments, transferable property, company ownership, dividends, or claims on revenue. A city serial may be retired after fraud or account enforcement and will not be reissued.

10. Pioneer stage and future programs

Pioneer-stage data collection has no monetary compensation. A first accepted observation creates candidate status. A Scout qualifies after 25 accepted observations covering at least five businesses on three different days, provided no fraud flags remain unresolved. The first 100 Scouts in a city who qualify receive permanent serials. Qualified badges unlock after the city records 1,000 accepted observations and at least five qualified Scouts. StreetProof may correct or revoke a status or serial obtained through error, duplication, or fraud, but does not recycle an assigned serial.

StreetProof intends to give Pioneer badge holders priority and a higher reward multiplier on eligible future sponsored missions. This intent is not a guarantee of Stage Two, work, compensation, rates, timing, availability, or income. Any future program requires separately published terms that state its eligibility, deliverables, compensation, verification, cancellation, tax, and regional rules before a Scout can accept it.

11. Verification, reviews, enforcement, and appeals

Submissions may be checked by automated systems and human reviewers. Processing may include privacy detection, device and app integrity checks, duplicate detection, travel plausibility, object detection, OCR, entity matching, and external business corroboration. A submission may be accepted, rejected, quarantined, or held without credit while review is pending.

• We may immediately restrict an account or device when needed to prevent fraud, protect people or data, comply with law, or secure the Services.
• Confirmed fake imagery, location spoofing, tampering, collusion, impersonation, multi-accounting, or reward abuse may result in rejected submissions, corrected points, suspension, or termination.
• We will provide a general reason category for an adverse account decision. We may withhold technical anti-fraud details that would help someone defeat the controls.
• Appeals may be filed in the app or at appeals@streetproof.com. Permanent termination and material point forfeiture are eligible for human review. The appeal decision is final within StreetProof, without limiting rights that cannot be waived by law.

Independent Scout Reviews are a private, authenticated discussion feature, not public ratings or physical-presence evidence. Eligibility rules may require accepted StreetProof contributions for the business being discussed. Reviewers must describe genuine experience, disclose affiliations, and must not harass, impersonate, manipulate votes, publish personal information, or submit promotional spam. Identity-verified business representatives may post clearly labelled official replies. StreetProof may limit, hide, preserve revisions of, or remove review content and may suspend review access for abuse. Reviews, replies, and votes do not create observations, points, scores, or rank.

12. Account deletion and ledger records

You may delete your Scout account from app settings and request an export first. StreetProof deletes or de-identifies active account data subject to the retention rules in the Privacy Policy. Accepted observations remain as de-identified ledger records. Public pages will not identify the deleted Scout. Limited internal records may be retained for security, dispute, tax, payment, or legal obligations.

13. Disclaimers and liability

The Services are provided “as is” and “as available.” We do not guarantee uninterrupted access, acceptance of a submission, availability of a reward, or the completeness of any Presence Record. Scores are statistical observations, not endorsements, valuations, or professional advice.

StreetProof uses automated image recognition, OCR, entity matching, external corroboration, and human review. These processes can make mistakes. A slogan, product name, rental message, call-to-action, division, or other visible text may be mistaken for a business name, and an observed asset may be attributed to the wrong entity. A Presence Record is not an authoritative business registry and should be independently verified before anyone relies on it. Suspected errors can be reported through the dispute and correction process; upheld errors may be corrected or redacted and recorded in the public corrections log.

To the maximum extent permitted by law, StreetProof is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, or lost data. StreetProof’s total liability for a claim is limited to the greater of CAD $100 and the amount the claimant paid StreetProof during the 12 months before the event giving rise to the claim. These limits do not apply where applicable law prohibits them.

14. Changes, law, and contact

We may update these terms as the Services change. Material changes receive a new version and require Scout re-acceptance. These terms are governed by Alberta law and the federal laws of Canada that apply in Alberta. Alberta courts have jurisdiction, subject to non-waivable rights in your province or territory.

Questions about these terms: legal@streetproof.com. Privacy questions and requests: privacy@streetproof.com.